MIS & Incident Management 1. Data on vehicle trips, weighments, reconciliation not available on a single platform. 2. Incident response (e.g., coal stock fire, vehicle accident) depended on ground manual reporting. 1. ICCC integrates all anomaly data, trips, dispatch details, and ATRs into a single dashboard. 2. Incidents identified in real-time with faster response coordination. 3. Real time data available to management for improved and faster decision-making. The ICCC has been instrumental in shifting behavioral attitude of employees at workplace, quick mitigation of several concerns, increased statutory compliances, and overall operational efficiency. Chapter 3: Recognitions and Accolades WCL’s ICCC initiative has received following recognitions/accolades: • Special Contribution Award on the 49th CIL Foundation Day for advancing transparency and safety in mining operations. • Golden Peacock Innovation Management Award (2023) for excellence in deploying AI, analytics, and integrated control technologies. • Best use of Emerging Technology Award at 9th India PSU IT Forum & Awards 2024. • Best Mining Technology Award 2025 at 11th Asian Mining Congress, Kolkata. The ICCC has attracted visits from high-level dignitaries and delegations including: • Hon’ble Union Minister for Coal & Mines, Govt. of India. • Hon’ble Union Minister of State for Coal & Mines, Govt of India. • Secretary (Coal), Govt of India Additional Secretary (Coal), Govt of India, and Figure 10
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