Figure 8 – CAP formula MCP’s technical success is leveraged on a Data-Based Culture. The change acceleration process (CAP tools) is used to establish a new "mindset". Accountability is ensured through cross-functional process mapping and the use of RACI matrices, where each role has clear responsibilities over the integrated KPIs. The system not only yields data but generates "Notices" and "Alarms" that require immediate operational response. Figure 9 – CAP model 93
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